Q:

Can I try it for free?

A:

Yes. Contact us today for a free, no-obligation, 30-day trial. There’s no credit card required, no upfront costs and no contracts. You can cancel at any time.

Q:

Is Call2test easy to set up?

A:

It takes under 60 seconds to add a donor and configure randomized testing. Our staff is available to assist with set up and training. Some of our customers have found it’s so easy they can set it up by themselves – give it a try!

Q:

Can I update Call2test from any device?

A:

Yes. Call2test is cloud-based and can be operated from any desktop, laptop, tablet or mobile device with a web browser and internet connection.

Q:

Why is this better than my answering machine process?

A:

For many reasons! Our system works on an individual-donor basis, rather a color coded system. You can individually target donors for testing or excuse them for testing. Our scheduling solution provides full reporting functionality, letting you know when donors forget to call or call in late.

Q:

Can this solution be used for other applications other than random drug and alcohol testing?

A:

Yes, you can use Call2test for any application where randomized notifications are required. Managing probation is just one of the many ways customers are utilizing the Call2test solution.

Q:

What kind of test types can be used with Call2test?

A:

Because our Test Types feature allows for custom entries, you can add any type of test you need. Whether it’s 3, 5, or 9 Panel, Breathalyzer or EtG.

Q:

Is Call2test secure?

A:

Call2test takes pride in employing next generation 2048-bit SSL data encryption and storage methods that exceeds both bank and military standards.

Q:

Can your randomization be compromised?

A:

Unlike the commonly used, but non-compliant methods, such as color systems or spreadsheet-based random number generators, Call2test cuts down on human error by using a sophisticated randomization algorithm.

Q:

Is Call2test HIPAA Compliant?

A:

Call2test requires no personal identifiable information. Some donors privatize donor information by with unique user IDs, rather than names. You have the option to provide either a name or unique user ID for managing donors. Call-In PINs are randomly assigned for your convenience. Health or medical records are not stored on our system.

Q:

Will I be billed for inactive donors in my system?

A:

No. You will only be charged for the active donors in your system each month.