We’ve been hard at work on improving Call2test and ConnectComply, and have some exciting new features to share. The majority of these enhancements can be found in ConnectComply, our mobile app. Many of our courts have already made the switch to mobile-app-based check-ins with ConnectComply. We’ve had some really positive feedback!
Call2test will be closed on Thursday, December 20, 2018 to Tuesday, January 1, 2019
We recently updated our billing address and W9. Should you need a copy of the updated version, please email firstname.lastname@example.org.
Happy Holidays from all of us at Call2test!
Learn more about using Call2test and ConnectComply with our Support Center!
As anyone who has used Call2test and ConnectComply will tell you, they’re both very intuitive. But we recognize you may need a little guidance, especially while getting started. As a result, we’ve created a ConnectComply and Call2test Support Center. The site functions as an online tool to aid you with the use and management of our software. Go to support.call2test.com to take a look.
About the Site
The Support Center site is broken up into categories based on the layout of Call2test itself; Account Settings, Calendars, Client Set Up, Reports, and Settings. Topics include adding staff and clients, using multiple calendars, setting test types, and more. Additionally, we’ll be adding more articles and fine-tuning those that already exist.
A special section is also devoted to our mobile app, ConnectComply. Here you’ll find a ‘Getting Started with ConnectComply’ walkthrough video. If you are unfamiliar with our app, this is a great way to quickly learn more.
In addition to our support articles, we also feature a Frequently Asked Question page. Each entry further explains some of the uses of our tools. For example, some articles featured are Client Groups, Testing Windows, and Testing Profiles.
Other Ways to Get Help
However, we know you may still need help. Visit our Contact page on the Support Center to reach us. This page will guide you on how to connect with someone for additional assistance. This includes our support telephone number, a contact form, and instructions on how to use our live chat support on manage.call2test.com.
We’ve built Call2test to be an easy-to-use drug testing notification system and hope ConnectComply replaces confusing probation color code systems. If there are any support articles you’d like to see here, please contact your account executive and let them know today.
We are proud to announce Call2test founder, Sam Hotchkiss, has joined the board of American Probation and Parole Association (APPA). According to the group’s website, they are “…the voice of the community corrections industry.”
About Sam, Call2test, and ConnectComply
Hotchkiss saw a gap in the tech used in the drug court and probation industry. As a result, he helped launch Call2test almost 10 years ago. The cloud-based suite replaces outdated drug testing color systems still used by many courts. His background ranges from starting a successful web-consulting agency and also working for a Silicon-valley startup. Therefore, Hotchkiss was well poised to innovate in the industry.
In March of this year, Sam and Call2test’s development team released ConnectComply. This new tool allows drug court clients to take a “selfie” to check into their court-ordered program. In other words, Call2test and ConnectComply simplify the process with a single, easy-to-use interface. ConnectComply will also add new features in the coming months. These changes will make it a cost-effective, probation curfew check and house arrest app with electronic monitoring.
Sam is a frequent attendee of industry trade shows and conferences and looks forward to seeing many familiar faces at upcoming events.
call2test is proud to be a participant in the 19th annual National Association of Drug Court Professionals (NADCP) Conference in Washington, D.C.. The conference, which runs July 14-17, is an annual meeting and trade show for the drug court, mental health, and justice industries. Exhibitors include providers of drug testing kits and equipment, monitoring devices, law enforcement agencies, addiction treatment centers, healthcare providers, and more.
We’ve picked a few companies from the conference exhibitors list to highlight:Read More
Time Magazine has reported on a fairly new trend – “smoking” alcohol. The method, which typically requires a special device to vaporize the liquor, first appeared around 2004. Why smoke alcohol rather than drink it? There are no calories ingested.
Did you know that over 1.4 million Americans were arrested for driving under the influence in 2010? And over 4.8 million people in the country were on probation or parole in 2011?
The majority of organizations will manage their offenders with outdated or overly-complicated systems. Typically, it’s nothing more than a spreadsheet and an answering machine. For current systems to work, an employee must record a new daily voice message based on a randomly created cycle. This means many wasted hours with no guarantee of randomization.Read More