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New Features for Call2test and ConnectComply

Two people look at new features on smartphones

We’ve been hard at work on improving Call2test and ConnectComply, and have some exciting new features to share.  The majority of these enhancements can be found in ConnectComply, our mobile app.  Many of our courts have already made the switch to mobile-app-based check-ins with ConnectComply.  We’ve had some really positive feedback!

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Call2test and ConnectComply’s Holiday 2018 Hours

A plaque says "Happy New Year" surrounded by an evergreen holiday wreath

Call2test will be closed on Thursday, December 20, 2018 to Tuesday, January 1, 2019

We will, of course, be available for any emergencies that may arise.  Please contact us if you require support.  You can also check out our support center.

We recently updated our billing address and W9.  Should you need a copy of the updated version, please email billing@call2test.com.

Happy Holidays from all of us at Call2test!

Introducing Call2test and ConnectComply’s New Support Center!

A person searches a support center website on a computerLearn more about using Call2test and ConnectComply with our Support Center!

As anyone who has used Call2test and ConnectComply will tell you, they’re both very intuitive.  But we recognize you may need a little guidance, especially while getting started.  As a result, we’ve created a ConnectComply and Call2test Support Center.  The site functions as an online tool to aid you with the use and management of our software.  Go to support.call2test.com to take a look.

About the Site

The Support Center site is broken up into categories based on the layout of Call2test itself; Account Settings, Calendars, Client Set Up, Reports, and Settings.  Topics include adding staff and clients, using multiple calendars, setting test types, and more.  Additionally, we’ll be adding more articles and fine-tuning those that already exist.

A special section is also devoted to our mobile app, ConnectComply.  Here you’ll find a ‘Getting Started with ConnectComply’ walkthrough video.  If you are unfamiliar with our app, this is a great way to quickly learn more.

 

Screenshot of the Call2test Support Center

 

FAQ

In addition to our support articles, we also feature a Frequently Asked Question page.  Each entry further explains some of the uses of our tools.  For example, some articles featured are Client Groups, Testing Windows, and Testing Profiles.

Other Ways to Get Help

However, we know you may still need help.  Visit our Contact page on the Support Center to reach us.  This page will guide you on how to connect with someone for additional assistance.  This includes our support telephone number, a contact form, and instructions on how to use our live chat support on manage.call2test.com.

In Conclusion

We’ve built Call2test to be an easy-to-use drug testing notification system and hope ConnectComply replaces confusing probation color code systems. If there are any support articles you’d like to see here, please contact your account executive and let them know today.

Call2test Founder Joins APPA Board

Call2test founder Sam HotchkissWe are proud to announce Call2test founder, Sam Hotchkiss, has joined the board of American Probation and Parole Association (APPA).  According to the group’s website, they are “…the voice of the community corrections industry.”

About Sam, Call2test, and ConnectComply

Hotchkiss saw a gap in the tech used in the drug court and probation industry.  As a result, he helped launch Call2test almost 10 years ago.  The cloud-based suite replaces outdated drug testing color systems still used by many courts.  His background ranges from starting a successful web-consulting agency and also working for a Silicon-valley startup.  Therefore, Hotchkiss was well poised to innovate in the industry.

In March of this year, Sam and Call2test’s development team released ConnectComply.  This new tool allows drug court clients to take a “selfie” to check into their court-ordered program. In other words, Call2test and ConnectComply simplify the process with a single, easy-to-use interface.  ConnectComply will also add new features in the coming months.  These changes will make it a cost-effective, probation curfew check and house arrest app with electronic monitoring.

Sam is a frequent attendee of industry trade shows and conferences and looks forward to seeing many familiar faces at upcoming events.

NADCP 2013, here we come!

call2test is proud to be a participant in the 19th annual National Association of Drug Court Professionals (NADCP) Conference in Washington, D.C..  The conference, which runs July 14-17, is an annual meeting and trade show for the drug court, mental health, and justice industries. Exhibitors include providers of drug testing kits and equipment, monitoring devices, law enforcement agencies, addiction treatment centers, healthcare providers, and more.

We’ve picked a few companies from the conference exhibitors list to highlight:

Noble Medical’s Split-Specimen Cup

There are so many options for drug testing cups, but Noble Medical’s Split-Specimen Cup offers a unique feature.  As samples are collected, it sends a portion to two separate chambers.  While one chamber yields results in 2 to 5 minutes, a reservoir collects another specimen that can be used for later testing.  The cups can even be ordered in 3 to 13 panel configurations.  As a security measure, the cup includes a key that must be inserted by a technician, which helps guarantee a more accurate result.

nm_splitspeccup-new

In addition to drug testing products, Noble Medical also offers alcohol, nicotine, infectious disease, and fertility testing products.

www.noblemedical.com

 


Mobile Field Lab 3000

MFL-3000

Centice’s Mobile Field Lab 3000 is a spectroscope and computer that comes in an easy-to-use portable case.  Featuring a database of over 3,600 substances, it takes the guess work out of identifying evidence while in the field.  Worried about new drugs hitting the street?  The database is updated every 4 to 6 weeks.

How easy is it to use?  Place a sample in the testing window, press a button, wait twenty seconds, and you’ll receive the result.   Because the device utilizes spectroscopy, samples remain intact and are able to be used as evidence at a later date.

www.centice.com/products/mobile-field-lab-3000


Soberlink’s SL2

small_pic

Ok, we admit it – the main reason we’re drawn to the SL2 is its sleek and ultra-portable design.  Aside from that, it also features cell technology, GPS, and a built-in camera.

What does this mean?  The device can report a user’s results from anywhere with cell coverage, relay the subject’s whereabouts, and transmit a picture to a web-based portal.

You can read more about their design process and watch a product video on Behance.

www.soberlink.net

 

 

Don’t forget to stop by our booth (#203), we’re more than happy to answer any questions you may have.  In addition to brochures and information on how you can try call2test, we’ll have call2test stickers and a chance to win an iPad or Kindle!

 

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Smoking Alcohol, a new trend

Time Magazine has reported on a fairly new trend – “smoking” alcohol.  The method, which typically requires a special device to vaporize the liquor, first appeared around 2004.  Why smoke alcohol rather than drink it?  There are no calories ingested.

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Call2test: An Introduction

Did you know that over 1.4 million Americans were arrested for driving under the influence in 2010? And over 4.8 million people in the country were on probation or parole in 2011?

The majority of organizations will manage their offenders with outdated or overly-complicated systems.  Typically, it’s nothing more than a spreadsheet and an answering machine.  For current systems to work, an employee must record a new daily voice message based on a randomly created cycle.  This means many wasted hours with no guarantee of randomization.

So how does Call2test differ?  Once you’ve entered an offender into the web-based system, Call2test will handle the rest.  Simply provide the offender with a telephone number and their randomly generated call-in PIN.  They’ll hear an automated voice system letting them know they’re due to report. It’s that easy.

Concerned about privacy?  Call2test only requires a first name or anonymous ID number of your choosing.  Have many groups to manage? No problem.  You can group offenders by location, testing center, type offense, or any other criteria that you find necessary.  You can excuse a group for holidays and closures, or even excuse an individual offender as needed.  Call2test makes managing offenders easy for overworked and underfunded municipalities and eliminates the guesswork.  And because it’s web-based, there’s no need to worry about upgrades.

Want to know more? Visit our FAQ and Features Tour sections or contact us today for a 60 day free trial.

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